November forums are usually well attended. It’s just after the service charge bill goes out. It is usually full of pissed off leaseholders wanting to know why the bills are so much more than the estimates.

This year my bill was actually less than the estimate. Clever! That’s one way to keep people happy. Just as long as they don’t compare this years bill with one from five years ago.

As well as the usual complaints about anti-social behaviour etc, there were a couple of issues which will no doubt reappear in the future

One was Major Works. Stevenage Homes have a grant from central government to carry out a major works on the property they own. Leaseholders will have to pay a share of any work carried out to the block they live in This is causing many people problems. I will cover this in detail later.

We also looked again at the proposed new management fees. Tempers became frayed at the last meeting when we were told we are likely to face big increases.

Stevenage Homes gave a presentation on the methodology they are going to use to calculate the fees. It went down quite well. When they get back with the actual costs, I suspect things will become lively again.

Interesting figures from the meeting: Stevenage Homes manage 4082 flats, of which 1297 are leasehold (31.8%). This is much higher than I expected.

Out of the possible 1297 leaseholders, only between 20 and 40 attend the forums. Stevenage Homes are considering halting them as they are not a cost effective way of communicating. I thought maybe an on-line forum might be a suitable replacement.

I might even consider hosting one myself