I’ve been having a lot of trouble with my phone recently.
It keeps getting cut off. I have called Virgin Media four times in the last week. It’s getting ridiculous.
It’s also getting expensive. Calls to Virgin customer service costs 40 pence a minute on my mobile. And each call takes on average ten minutes.
They’ve changed the call waiting system since I last called. Now, “to ease the pain of waiting” you can select the type of music to listen to (at 40 pence a minute). You make your selection. It then ignores it completely and plays the same song
Popularity: 57%
